Send a communication
Send a message to your event participants in Add On Sport, with personalization placeholders and scheduled delivery.
In Communication → Send communication you can send an email to the event participants in three steps.
Step 1: select the recipients
Choose which participants or teams you want to send the message to. You can select the entire list or only a part of it.
You must select at least one participant or team to continue.
Step 2: create the message
Draft the subject and the content of the email (both mandatory). The editor allows you to format the text.
Personalization placeholders
You can insert placeholders that are replaced by each participant's data. Click on a placeholder to copy it:
Placeholder | Value |
|---|---|
| Participant or team name |
| Event name |
| Event date |
| Start date |
| Location |
| Event place |
| Registration ID |
| Registration date |
| Fee name |
| Registration fee |
| Bib number |
| Individual bib number within the team (A, B...) |
The preview shows you how the email will look when sent to the participants.
Step 3: schedule or send
- Send now: the message is sent immediately
- Schedule delivery: choose a specific date and time. The scheduled date must be at least 20 minutes after the current time
Before confirming, the delivery summary shows the recipients, the subject, and the sending time.
After sending, check its status in the sending history.