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Organizer basic details

Set up your organization's contact information, social media, email sender and logo on Add On Sport.

The organizer's basic details are the information that represents your entity on the platform. They are used on your events' websites and in communications with participants.

Access from Organizer → Basic details.

Contact information

Field

Description

Main phone *

The organization's contact phone

Secondary phone

Optional additional phone

Main email *

The organization's contact email

Secondary email

Optional additional email

Social media

Link your organization's public profiles. They are shown on your events' websites:

  • Facebook

  • X (Twitter)

  • Instagram

  • TikTok

  • YouTube

  • LinkedIn

  • Website

Notification settings

Define how the automatic emails the platform sends to your participants appear:

Field

Description

Sender name *

The name participants will see as the email sender

Reply-to email *

Address that will receive participants' replies

Custom sender email

Your own address to send emails from (instead of the platform's generic one)

Domain

Custom sending domain

Password

Credential of the custom email service

The email service is configured to use secure protocols.

If you set up a custom sender with your own domain, emails reach participants from your corporate address, which improves trust and deliverability.

Organizer logo

Upload your organization's logo with the Upload image button:

  • Recommended format: PNG or JPG

  • Maximum size: 2 MB

The logo appears on your events' public websites and in communications.

Saving changes

Fields marked with * are required. Click Save to apply the changes; they are reflected immediately on your events.

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