Add On Sport

Everything about the Add On Sport registrations platform

Registrations

How to request an organizer account on the platform.

Signing up for Add On Sport

Get to know the Add On Sport registrations platform, what it is for and who it is aimed at.

Introduction to Add On Sport

Quick-start guide to set up your organizer account on Add On Sport and create your first event.

How to get started?

Learn your way around the Add On Sport dashboard, its main sections and keyboard shortcuts.

Navigating the dashboard

The ways to grant access to the Add On Sport dashboard: admin and standard users, co-organizers and access links.

Roles and access

Personal details, password, two-step verification and daily report.

Your user profile

Getting started

Everything you need to create, configure and publish a sports event on Add On Sport.

Create an event

Step-by-step guide to the Add On Sport event creation wizard: basic information, dates, location and contact.

Create a new event

Make your Add On Sport event visible and promote it with direct links to every section and an iframe for your own website.

Publish and share the event

Create the new edition of your event on Add On Sport by duplicating an existing event with all its configuration.

Duplicate an event

The full journey to create an event, configure fees and form, and publish it.

From zero to published: step by step

Create and publish your event step by step

Your organization's global settings on Add On Sport: details, POS, billing, users, sponsors and more.

Organizer settings

Set up your organization's contact information, social media, email sender and logo on Add On Sport.

Organizer basic details

Register your Redsys POS terminals on Add On Sport to collect registration payments directly into your bank account.

Set up your organization's tax details, invoice series, taxes and invoice format on Add On Sport.

Organizer billing

Customize your public organizer page on Add On Sport: colors and section visibility.

Organizer website

Manage your organization's sponsors on Add On Sport and display them on your events' websites.

Users

Configure the enquiry types of your events' contact form on Add On Sport and which email each one goes to.

Contact (enquiry types)

Create partner organizers on Add On Sport with their own financial, billing and access configuration.

Co-organizers

Store the API keys of external services at organizer level.

Organizer integrations

Organizer

All the configuration options of an event on Add On Sport, from basic information to private access.

Event settings

Configure your event's basic details on Add On Sport: name, URL, sport, dates, location, contact, visibility, limits and restrictions.

Event information

Choose how your event's registration payments will be processed on Add On Sport.

Payment methods / POS

Prices, limits, shared limits, federation checks and team fees with line-ups.

Registration fees

Customize your event's registration form fields on Add On Sport: field types, conditions, extra costs and team fields.

Registration form

Design the PDF registration receipts generated for your Add On Sport event, with logo, colors and QR code.

Registration receipts

Customize the automatic email template participants receive when registering for your Add On Sport event.

Registration notification

Offer participants the ingood by Reale cancellation refund insurance.

Cancellation insurance

Design your event's bib with Add On Sport's visual editor and manage bib assignment to participants.

Bibs

Customize the look and features of your event's public website on Add On Sport: colors, sections, banner and custom CSS.

Event website

Configure what each participant can do with their registration on Add On Sport: view it, edit it, switch fees, cancel it and the refund types.

My Registration (participant portal)

Configure what information the public list of participants and teams shows on your Add On Sport event website.

Participant list (public website)

Customize the organizer details shown on a specific Add On Sport event, without changing the global settings.

Event organizer details

Links to register with special permissions: after the deadline, with no places left, free or with hidden fees.

Registration links

Expiring links for collaborators to view dashboard sections without creating an account.

External dashboard access

Enable the AI chatbot that assists participants on the event website.

AI Assistant (Nico)

Keep accepting requests when a fee fills up and release places in a controlled way.

Waiting list

A fee's price periods: dates, amounts, visibility and automatic increases.

A fee's prices

Places per fee, gender limits, shared limits between fees and the waiting list.

Place limits and shared limits

Password, age, gender, ID/license, registrants of other fees and hidden fees.

A fee's access restrictions

Validating registrations against a federation database: licenses, seasons, checks and scoping.

A fee's federation check

Showing fields based on previous answers and limiting fields to specific fees.

Field conditions and visibility

Settings

Manage your event's individual and team registrations on Add On Sport: statuses, actions, export and import.

Participant management

Managing individual and team registrations, filters and available actions.

Participant list

Register a participant directly from the Add On Sport dashboard, without going through the public website.

Manual registration

Modify a registration's data from the Add On Sport dashboard: form fields, bib and status.

Editing a registration

Managing teams, participants, line-ups and team portal access.

Team registrations

Export your event's registrations to Excel with custom columns and fees, and bulk import registrations on Add On Sport.

Export and import registrations

Participants

Send messages to your event's participants and check the history and delivery performance on Add On Sport.

Communicating with participants

Send a message to your event's participants on Add On Sport, with personalization placeholders and scheduled sending.

Send a communication

Check the messages sent to participants, their delivery status and each communication's performance on Add On Sport.

Sending history

Communication

Offer your Add On Sport event in several languages: set the languages and translate the texts, with an automatic translation assistant.

Translations

Add languages to the event and generate automatic AI translations in seconds.

Set languages and translate

Connect Add On Sport with external services such as Copernico by Timingsense to sync your event's data.

Integrations

Register the Copernico (Timingsense) integration and activate it in your event to sync registrations with your timing company.

Set up Copernico by Timingsense

Send your event's registrations to Copernico by Timingsense, in bulk or participant by participant.

Sync participants with Copernico

Create promo codes participants can apply when registering for your Add On Sport event.

Discount codes

Steps to create a new discount code in the event.

Create a discount code

The discount types available on Add On Sport: a percentage of the fee or a fixed amount in euros.

Discount types

Listing, uses, importing and exporting codes between events, and deactivating discounts.

Manage discount codes

Publish your event's rankings on Add On Sport, with automatic Copernico integration or manual Excel import.

Results and rankings

Connect your event's results to Copernico by Timingsense to show automatically updated rankings, even live.

Automatic rankings with Copernico

Upload your event's rankings with an Excel file and configure the columns and time intervals shown.

Import results from Excel

Results

Upload and manage the documents and files attached to your Add On Sport event: rules, authorizations, circulars and more.

Event documents

Documents

Issue and manage the invoices for your event's registrations on Add On Sport.

Billing

Listing, manual creation and sending of invoices depending on the configured billing mode.

Invoice management

Billing mode (automatic, optional or disabled), series, taxes and issuer details.

Event billing configuration

Track your event's finances on Add On Sport: fees, financial summary, settlements and refunds.

Financials

Check the fees and pricing Add On Sport applies to your event, with calculation examples.

My pricing

Check your event's financial summary and manage settlements to your bank account on Add On Sport.

Summary and settlements

How to refund a registration's amount, fully or partially, from the Add On Sport participants panel.

Refunds

Analyze your event's performance on Add On Sport: registrations, revenue, demographics and public website traffic.

Event statistics

Your event's registration metrics on Add On Sport: participants, teams, revenue, evolution over time and demographics.

Registration statistics

Check the visits, traffic sources, devices and countries of your Add On Sport event website's visitors.

Event web analytics

Aggregated metrics across all your events, comparisons and reports.

Organizer analytics

Statistics

Design QR tickets per fee, their delivery email and the validation rules.

Configure the event's tickets

Generate, send and track participants' tickets.

Ticket delivery

Tickets

Send a push notification to all the users of your organizer's mobile app.

Push notifications

Publish news that users see in the mobile app.

App news

Configure the promotional banner on the mobile app's home screen.

App CTA banner

Mobile app

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Build your first workflow and watch it run end to end.

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Connect the tools your team already uses to bring data in.

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