Under Organizer → Contact you define the enquiry types participants can choose when contacting you from the website, and which address each type goes to.
Add an enquiry type
Click Add enquiry type
Complete:
Name: e.g. "General enquiry"
Description: e.g. "Questions about schedules or location"
Destination email: e.g.
[email protected]
Click Add
Manage enquiry types
You can edit each enquiry type (name, description and destination email) or delete it.
What is it for?
Routing each enquiry to the right mailbox keeps everything from landing in a single email:
"Registrations" → to the registrations team
"Press" → to communications
"General enquiry" → to the general mailbox
The event's public contact email is set under Settings → Event information; the global contact details, under Basic details.