Add On Sport

Where to find it: Communication → Automations and Tasks.

An automation is “when X happens, do Y”: when a charge is 10 days overdue, send a reminder; when the medical certificate expires, warn the family and create a task for the manager; when someone joins, send the welcome.

Pick a built-in template (three-step dunning, welcome, expired documents, birthdays) or create a rule from scratch.

Define the trigger, conditions and actions (email, message, task, tag).

Tasks (call a family, review a document) are assigned to a user with date and priority.

1. Pick a built-in template (three-step dunning, welcome, expired documents, birthdays) or create a rule from scratch.
2. Define the trigger, conditions and actions (email, message, task, tag).
3. Activate it and review the run history.
4. Tasks (call a family, review a document) are assigned to a user with date and priority.

Automations respect email opt-outs (suppressions).

You can pause a rule without deleting it.

- Automations respect email opt-outs (suppressions).
- You can pause a rule without deleting it.

Can I test an automation without sending anything?

Yes, with “Simulate” you see who would be affected.

<a href="https://docs.addon-sport.com/en/articles/16862062">Messages with families and team channels</a>

<a href="https://docs.addon-sport.com/en/articles/16862063">Club announcements</a>

<a href="https://docs.addon-sport.com/en/articles/16862064">Email campaigns and segments</a>

- <a href="https://docs.addon-sport.com/en/articles/16862062">Messages with families and team channels</a>
- <a href="https://docs.addon-sport.com/en/articles/16862063">Club announcements</a>
- <a href="https://docs.addon-sport.com/en/articles/16862064">Email campaigns and segments</a>

Rules that send emails or create tasks when something happens: unpaid charge, expired document, new registration, birthday.

Automations and tasks

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Automations and tasks

How to do it

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Frequently asked questions

Can I test an automation without sending anything?

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