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Send a communication

Send a message to your event's participants on Add On Sport, with personalization placeholders and scheduled sending.

Under Communication → Send communication you can email the event's participants in three steps.

Step 1: select the recipients

Choose which participants or teams to send the message to. You can select the whole list or just part of it.

You must select at least one participant or team to continue.

Step 2: create the message

Write the subject and the content of the email (both required). The editor lets you format the text.

Personalization placeholders

You can insert placeholders that are replaced with each participant's data. Click a placeholder to copy it:

Placeholder

Value

{participantName}

Participant or team name

{eventName}

Event name

{eventDate}

Event date

{eventStartDate}

Start date

{eventLocation}

Location

{eventPlace}

Event venue

{registrationId}

Registration ID

{registrationDate}

Registration date

{feeName}

Fee name

{eventFee}

Registration fee

{bibNumber}

Bib number

{bibNumberIndTeam}

Individual bib within the team (A, B…)

The preview shows how the email will look when sent to participants.

Step 3: schedule or send

  • Send now: the message goes out immediately

  • Schedule sending: pick a specific date and time. The scheduled date must be at least 20 minutes after the current time

Before confirming, the sending summary shows the recipients, the subject and the sending time.

After sending, check its status in the sending history.

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