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Communicating with participants

Send messages to your event's participants and check the history and delivery performance on Add On Sport.

Each event's Communication menu lets you send messages to participants and track every sending.

Sections

Section

Description

Write and send (or schedule) a message to participants

Check sent messages, their status and delivery performance

Types of communication on the platform

Type

When it is used

Automatic notifications

The confirmation email each participant receives — customized under Settings → Registration Notification

Organizer communications

Messages you write and send to the participants you choose, immediately or scheduled

The sender name and reply-to email of your sendings are configured under Organizer → Basic details, in the notification settings section.

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