Under Communication → Sending history all the event's communications are listed with their date, subject and status.
A communication's detail
Opening a message from the history shows:
The communication's global summary and its delivery performance
The list of recipients, each with their individual status and the sending date (or the scheduled date)
You can search by email, name or team and filter by status.
Delivery statuses
Status | Meaning |
Scheduled | The sending is waiting for its scheduled date |
Pending / Not sent | Not processed yet |
Sent | The message has left the platform |
Delivered / Received | The recipient's server accepted it |
Delivery delayed | The recipient's server is taking long to accept it |
Opened | The recipient opened the email |
Link clicked | The recipient clicked a link |
Bounced / Rejected | The address doesn't exist or the server rejected it |
Failed | The sending could not be completed |
If you see many bounces, check that participants' emails are correct. Participants with a bounced email won't receive the automatic notifications either.