In the event menu's Ticket Delivery section you manage the delivery of the tickets configured under Tickets.
Generate tickets
The page distinguishes between registrations with a generated ticket and pending ones. You can generate one participant's ticket or click Generate tickets to create all the pending ones at once.
Actions per participant
Action | What it does |
View ticket | Opens the generated ticket |
Preview email | Shows the email as the participant will receive it |
Edit email | Customizes that specific participant's email |
Send ticket | Sends the email with the ticket |
Sending history | Check the sendings already made |
You can also send all pending tickets at once. The search box filters by participant, email or fee, and the table shows each ticket's last sending and sending type.
Validation on event day
Each ticket includes a unique QR scanned at the entrance. When a ticket is not valid, the system states the reason:
The ticket has been revoked
It doesn't belong to this event or this fee
It is not valid yet, or it has expired (validity window)
Outside the allowed hours
The maximum number of uses was reached