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Waiting list

Keep accepting requests when a fee fills up and release places in a controlled way.

The waiting list lets participants keep signing up once a fee runs out of places, waiting for a spot to open. It is enabled per fee (individual or team) from the fee editor under Registration fees.

Enable the waiting list

  1. Edit the fee and enable Waiting list: when the registration limit is reached, users can join the list

  2. Decide whether to require Pay to join the waiting list (see the modes below)

  3. Optionally, enable Set a waiting list size limit to cap how many people can be on that fee's list at once

The two modes

Without upfront payment

The participant joins the list without paying. When you release their place, they receive a payment link to complete the registration. You can configure that link's validity in days.

With upfront payment

The participant pays the registration when joining the waiting list. When you release them, their registration becomes completed directly — no new payment link — and they are notified by email.

Managing the list from Participants

In the participant list, waiting-list registrations are identified by their status. The Complete action releases a registration from the list; the participant gets the notice (and the payment link, in the no-upfront-payment mode).

The number of people on the waiting list also shows in the event statistics.

The registration receipt reflects the registration's real status, including when it is "on the waiting list".

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